Shipping Policy
Order Process
After you place an order, products are typically processed and packed within 1 to 5 days, depending on the item. Please note that items with special features or those purchased during promotional (Holidays) events may take longer to process. During checkout, you'll be presented with shipping options for U.S. shipping or in-store pickup. The same options apply for shipments to Europe and Asia. Once your order is processed, you'll receive a confirmation email with important details like your order number, carrier information, and tracking number.
After you place an order, products are typically processed and packed within 1 to 5 days, depending on the item. Please note that items with special features or those purchased during promotional (Holidays) events may take longer to process. During checkout, you'll be presented with shipping options for U.S. shipping or in-store pickup. The same options apply for shipments to Europe and Asia. Once your order is processed, you'll receive a confirmation email with important details like your order number, carrier information, and tracking number.
Pricing and Shipping Design
Shipping and delivery prices are carefully calculated based on factors like product type, size, weight, material, insurance value, carrier choice, transportation method (air, land, or sea), delivery time, and destination. We aim to use cost-effective shipping methods, such as USPS, UPS, or FedEx, whenever possible. U.S. Shipping
Our shipping logistics vary depending on the product, customer preferences, and costs. We use trusted carriers like USPS, UPS Ground, and White Glove Freight Shippers for domestic deliveries.
Shipping and delivery prices are carefully calculated based on factors like product type, size, weight, material, insurance value, carrier choice, transportation method (air, land, or sea), delivery time, and destination. We aim to use cost-effective shipping methods, such as USPS, UPS, or FedEx, whenever possible. U.S. Shipping
Our shipping logistics vary depending on the product, customer preferences, and costs. We use trusted carriers like USPS, UPS Ground, and White Glove Freight Shippers for domestic deliveries.
In-Home Delivery
For larger items and furniture, we use specialized shipping partners to ensure safe delivery. Before shipping, we will agree on the associated costs with you. For inquiries, please contact us at shop@vintagestore.biz Once the total payment is made, both the buyer and seller will receive an email with the carrier's name and tracking number within 1 business day. Large items are typically picked up within 15 business days after the tracking number is issued, with delivery occurring within 3-6 weeks. Deliveries outside standard shipping routes may take up to 8 weeks. Please note that furniture cannot be shipped to P.O. Boxes or APO/FPO addresses.
For larger items and furniture, we use specialized shipping partners to ensure safe delivery. Before shipping, we will agree on the associated costs with you. For inquiries, please contact us at shop@vintagestore.biz Once the total payment is made, both the buyer and seller will receive an email with the carrier's name and tracking number within 1 business day. Large items are typically picked up within 15 business days after the tracking number is issued, with delivery occurring within 3-6 weeks. Deliveries outside standard shipping routes may take up to 8 weeks. Please note that furniture cannot be shipped to P.O. Boxes or APO/FPO addresses.
International Shipping
For international shipments, we can recommend shipping companies or work with your preferred provider. Please contact us at shop@vintagestore.biz for assistance.
For international shipments, we can recommend shipping companies or work with your preferred provider. Please contact us at shop@vintagestore.biz for assistance.
Coordinating Your Shipping
If you prefer to arrange your own shipping, please provide us with your shipping company's details, packaging instructions, preferred pick-up date and time, and any other relevant information. We’ll facilitate the release of your product and provide a condition report. Please note that any damage or loss during transit will be the responsibility of your chosen shipping company. Refer to our returns and refunds policy for more details.
If you prefer to arrange your own shipping, please provide us with your shipping company's details, packaging instructions, preferred pick-up date and time, and any other relevant information. We’ll facilitate the release of your product and provide a condition report. Please note that any damage or loss during transit will be the responsibility of your chosen shipping company. Refer to our returns and refunds policy for more details.
In-Store Pickup
You can pick up your order in person by coordinating with us and providing your preferred pick-up date and time. Please inspect your product upon collection.
You can pick up your order in person by coordinating with us and providing your preferred pick-up date and time. Please inspect your product upon collection.
Our Packaging
For USPS, UPS, or FedEx Ground shipments, we carefully protect products with shrink film, bubble wrap, and packing peanuts. The item is then placed in a sturdy cardboard box labeled "Fragile" and marked for upright positioning. Helpful Tips
For USPS, UPS, or FedEx Ground shipments, we carefully protect products with shrink film, bubble wrap, and packing peanuts. The item is then placed in a sturdy cardboard box labeled "Fragile" and marked for upright positioning. Helpful Tips
- If you need to change or cancel your shipping arrangements, please email us promptly at shop@vintagestore.biz
- Upon receipt, carefully inspect your item for any transit-related damage before signing for it.
- If you notice any damage, reject the product and contact us immediately at shop@vintagestore.biz or call us at 650-636-4383.
- Remember, packing materials like peanuts and cardboard boxes can be recycled at your local UPS or FedEx facility.